What a website costs in Australia

What does a website cost in Australia?

For a small business, roughly $2,000 to $15,000, depending on how much of it is design, how much is writing, and whether anything has to actually work beyond a contact form. That's a wide band because the word website covers a five page brochure and a sixty page site wired into a CRM, and those are nowhere near the same purchase.

At the end of the day money is everything and spending it is genuinely terrifying, especially on something you can't pick up and hold. So these are our numbers and what we see in the Australian market, not survey data. Use them to sanity check a quote sitting in front of you, not as a benchmark to argue with.

What do the tiers actually get you?

Under about $2,000 you're buying a template with your content dropped into it. That's a completely legitimate purchase if you need to exist online and there's nothing more in the budget. Expect to do the writing yourself, and expect most of the design decisions to have been made before you arrived.

Between $3,000 and $8,000 is where most small business projects land. Custom layout rather than a theme, five to fifteen pages, somebody writing the copy with you, the search basics set up, and a form that goes somewhere sensible. This tier is where the difference between two suppliers is widest, because the same price tag covers a careful build and a rushed one.

Between $8,000 and $20,000 you're buying a system rather than a site. A content model so pages get generated from structured data instead of duplicated by hand, a real content and search strategy, integrations into whatever you actually run the business on, usually a CRM like HighLevel↗, and enough performance work that it comes in under the thresholds Google measures. Core Web Vitals↗

What moves the number most?

Content, every single time. The most common reason a project stalls or blows out is that nobody has written the words yet. If you hand over finished copy the build moves quickly. If the agency writes it, that's real work by a real person and it costs real money, and it's usually the entire difference between two quotes that otherwise look identical.

After that it's how many genuinely different page types there are, whether anything has to talk to another system, and how many rounds of design review are actually in the contract. Page count matters far less than people expect. Forty pages of the same type is cheaper than four pages of four different types.

What should make you walk away?

A quote with no scope in it. If the document doesn't say how many pages, who writes the copy, what happens to your old URLs and what you own at the end, then the number is meaningless, and the variations are where the real price is hiding.

A monthly fee with no exit. There's a common model where a cheap build gets paid off through an ongoing fee, and at the end you own nothing, can't take the site with you and can't get the code. That isn't hosting, it's a lease. Ask straight out: if I leave, what do I take with me?

And any promise about rankings that comes attached to a date. Nobody controls that. A supplier who says they do either misunderstands their own work or is hoping you won't check, and neither is a good start.

What ongoing costs are real?

Hosting and a domain, which is small. A licence for the CMS, the content management system you edit the site through, What a CMS is↗ if you're on a paid one. Actual maintenance, meaning somebody applies the updates and notices when something breaks, which is genuinely worth paying for and is the thing cheap builds quietly leave out.

What isn't automatically real is a retainer that exists mainly to justify itself. If you're paying monthly, you should be able to name what got done last month without having to go and look. If you can't, that's your answer.